How It Works

From Website Visitor to Qualified Enquiry

A practical workflow showing how an AI Sales Employee can interact with visitors, use your business information and move suitable enquiries toward your sales team.

The Workflow

Six Simple Steps

Visitor Starts a Conversation

The customer opens the website chat and asks a question about your business, product or service.

AI Understands the Request

The assistant processes the question and uses available conversation context to understand what the visitor is asking.

Relevant Business Information Is Used

When the required information is available in the configured knowledge source, the assistant uses it to prepare a relevant response.

Follow-Up Questions Are Handled

The visitor can ask related questions and continue the same conversation rather than starting over.

Lead Information Is Collected

When the visitor shows buying intent or requests a callback, the configured flow can collect contact and requirement details.

Sales Team Takes the Next Action

The enquiry can be passed to the configured CRM, notification, form or human handoff workflow.

Knowledge Flow

Where Does the AI Get Information?

  • Approved website content
  • Imported or indexed business information
  • Configured FAQs and product/service information
  • Other supported knowledge sources
Sales Flow

What Can Happen After a Lead Is Captured?

  • Store the enquiry in a supported system
  • Notify the sales team
  • Request a callback
  • Continue through a configured sales workflow
DIAL ME 24

Let's Talk About Your Requirement

Have a question, requirement or business enquiry? Share your details with us and our team will get back to you as soon as possible.

☎
Call Us +91-81071-20000
+91-98871-09119
✉
Email info@dialme24.com
⌂
Office 37, Bagwan Vihar, Kartarpura,
22 Godam, Jaipur

Request a Free Consultation

Fill in the form below and tell us how we can help you.

We respect your privacy and will use your details only to respond to your enquiry.